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Cookie Policy

Last Updated: March 19, 2026

1. What Are Cookies

Cookies are small text files that websites place on your device (computer, phone, or tablet) when you visit them. They allow the site to recognize your device and remember information about your visit, such as your login status or preferred settings. Cookies are widely used across the internet to make websites work more efficiently and to provide information to site owners.

2. How We Use Cookies

Transcriptica uses cookies and similar technologies for four main purposes:

  • Essential: To keep you signed in and to process payments securely.
  • Analytics: To understand how visitors interact with our platform so we can improve the experience.
  • Functional: To enable enhanced features like live chat support.
  • Marketing: We do not currently use marketing or advertising cookies.

3. Cookies We Use

The following table lists the cookies set by Transcriptica and our third-party service providers:

Cookie NameProviderCategoryPurposeDuration
sb-*-auth-tokenSupabaseEssentialAuthentication sessionSession
sb-*-auth-token-code-verifierSupabaseEssentialPKCE auth flowSession
__stripe_midStripeEssentialFraud prevention1 year
__stripe_sidStripeEssentialPayment session30 min
_gaGoogle AnalyticsAnalyticsDistinguish users2 years
_ga_*Google AnalyticsAnalyticsPersist session state2 years
_gidGoogle AnalyticsAnalyticsDistinguish users24 hours
_clckMicrosoft ClarityAnalyticsSession ID1 year
_clskMicrosoft ClarityAnalyticsSession data1 day
CLIDMicrosoft ClarityAnalyticsUser ID1 year
ph_*PostHogAnalyticsProduct analytics1 year
TawkConnectionTimeTawk.toFunctionalChat session timingSession
twk_*Tawk.toFunctionalChat widget state6 months

4. Cookie Categories

EssentialEssential Cookies

Required for the site to function. These cookies enable core features such as authentication and payment processing. They cannot be disabled.

AnalyticsAnalytics Cookies

Help us understand how visitors use the site by collecting anonymized usage data. These cookies are loaded only with your consent.

FunctionalFunctional Cookies

Enable enhanced functionality like live chat. These cookies are loaded only with your consent.

MarketingMarketing Cookies

We do not currently use marketing or advertising cookies.

5. Managing Your Cookies

You can manage your cookie preferences using the Cookie Settings link in our site footer. You can also control cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data

Please note that disabling essential cookies may prevent you from signing in or using certain features of the service.

6. Changes to This Policy

We may update this Cookie Policy as our service evolves. Changes will be reflected by the "Last Updated" date at the top of this page.

7. Contact

If you have questions about our use of cookies, please contact us at support@transcriptica.com.